100% money-back guarantee

Heart & Stone offers a 30-day return and exchange window from the date your order is shipped.

If your purchase isn’t quite right for you, simply contact our team within 30 days of the shipment date to begin the return or exchange process.

This applies to eligible Heart & Stone purchases, including engagement rings, loose diamonds, and fine jewelry. Every order is carefully reviewed to ensure it matches the details selected at checkout, including the diamond or stone, grading information, setting, and condition.

Once your return is received and inspected, approved refunds are processed within 7-10 business days to the original form of payment, less the applicable restocking fee.